Navigate to your Profile page: Untick those notifications that you no longer wish to receive: Enter your current password and click "Submit&qu...

To access all certificates you have been issued, visit the My Courses page and click "All Certificates": Here you can access your most rec...

If you manage the training for other users, you assign courses to them. Firstly make sure that you have purchased the course you wish to assign, and hav...

If you've assigned a product to someone by mistake, you can undo that assignment as long as the user has not already started the course. Log on and...

If you login with your email address If you've forgotten your password, just click the "Forgot your password?" link on the login screen: ...

Login with your existing password. If you cannot remember your existing password, follow the instructions here to reset your password. Click on your na...

If one of your learners has forgotten their password you can reset it for them. Log on and navigate to the My Learners page: Find the learner who&...

On some of our courses, there are multiple modules available each with different content. Ordinarily you will progress through these in order but if you...

If you want to reset a number of learners that you manage you can do so through the My Learners page. Open the "Actions" menu, and choose &qu...

Find the relevant learner in your "My Learners" page: Click on the name of the learner to expand their records.  If a certificate has been ...