If you've assigned a product to someone by mistake, you can undo that assignment as long as the user has not already started the course.
- Log on and find the assignment that you'd like to undo in the My Learners section of your account.
- Expand the user you'd like to remove the assignment from by clicking the "plus" button next to their name:
- Click "View Details" on the assignment.
- Click the "Unassign" Link, and then confirm that you want to proceed by clicking "Unassign" again:
The course has now been unassigned from that learner, and can be assigned to someone else.