If you've assigned a product to someone by mistake, you can undo that assignment as long as the user has not already started the course.


  1. Log on and find the assignment that you'd like to undo in the My Learners section of your account. 

  2. Expand the user you'd like to remove the assignment from by clicking the "plus" button next to their name:

  3. Click "View Details" on the assignment.

  4. Click the "Unassign" Link, and then confirm that you want to proceed by clicking "Unassign" again:




The course has now been unassigned from that learner, and can be assigned to someone else.