If one of your learners has forgotten their password you can reset it for them.


  1. Log on and navigate to the My Learners page:



  2. Find the learner who's password you'd like to reset and click the Edit button:



  3. Enter a new password for them (twice), and your own password, then click "Save Changes" to confirm:


    The page will refresh and the Learners password has been reset.  You will need to provide this new password to the learner.